Information Request

 We will continue to serve our loyal customers during our temporary closure. If you are in need of any information, such as Win/Loss Statements, Ticket Redemption, Cashable Points Redemption or anything else, please fill out the form below.

To provide this information to you, we must verify your identity. Please fill out the form accurately so we may do so. We aim to fulfill all requests within 7-10 business days. If you do not receive a response from us within that timeframe, please check your Spam folder before re-submitting. For any other inquiries, contact us.


    Mailing address must match account information on file